Generating meaningful student engagement is challenging. <br /><br />The decision to enroll, stay, or donate to your institution is built on the relationships forged between faculty, staff, and students. And those relationships begin with the right communication at the right time. <br /><br />Live chat gives students the answers they need to take the next step, increase their satisfaction, and build relationships — all at once.

6 Ways Live Chat Is Changing College Recruiting for the Better

View the webinar and learn how to use live chat to create the most enjoyable user experience.

The antiquated forms of student communication and engagement won’t cut it anymore. We need to meet students where they are. 

Students of all ages are texting and DM’ing far more often than checking their Gmail, formatting an email, or taking the time even to consider waiting for a message. 

Timing is everything to make the best impact

It's Time for Us to Catch Up - 6 Ways Live Chat is Changing College Recruiting for The Better

“Did you get my transcript? When do classes start? What are my next steps?” 

Have you heard these questions coming through your chat over and over again? This is likely an indicator that students aren’t getting or finding the answers they need when they need them. 

Getting the same question 100 times is not just a coincidence, it’s your cue to do something about it. 

Collecting intelligence to make the right decisions

Gone are the days of manually assigning students and manually sending out messages. The time is now to automate and think digital-first to reach today's students no matter where they are in their educational journey! 

Meeting students where they are in the formats they want and expect will make them feel seen and valued and allow your message to be received, understood, and remembered. 

Automation to increase engagement through the entire lifecycle