Student Expectations Have Changed
80% of students want an educational experience that matches their digital lifestyle. (KPMG)
Students demand quick, tailored responses. Information at their fingertips - 24/7. Yet staffing limitations hinder timely interactions, and a lack of visibility into student communication history makes true personalization impossible. The result is an over-worked and stressed out staff. And institutions that are struggling to keep up.
80% of students want an educational experience that matches their digital lifestyle. (KPMG)
33% of higher ed staff say they’re likely or very likely to leave their jobs in the next year (CUPA-HR).
75% of students want their schools to use their personal info to customize experiences and recommendations, just like businesses do. (EdTechMagazine)
Despite spending millions on recruitment, marketing, and support, many schools still lack the insights to understand what’s working—or not. Only 13% of colleges describe themselves as “data-informed” (EDUCAUSE).
A system of waiting, chasing, and uncertainty. Students had to navigate long, clunky forms and wait days—or even weeks—for a response. Phone tag was the norm. The application process dragged on for weeks or months, with little transparency. Communication felt generic and impersonal. Students were left guessing who to reach out to—and often never got an answer. That confusion? It led to melt, frustration, and dropout.
✓ Information requests sit unanswered for days or weeks
✓ Communication is batch-and-blast, one-size-fits-none
✓ Students don’t know who to ask—or what to expect
A responsive, intelligent, and student-centric experience—driven by AI agents. Now, every interaction is powered by digital teammates who work 24/7. From the moment a student submits a form, an agent springs into action—delivering personalized follow-up, anticipating needs, and guiding them through each step. No waiting. No confusion. Just timely, helpful, and human-like support that keeps students engaged and moving forward.
✓ AI agents respond instantly to every form with relevant, personalized guidance
✓ Every message is tailored to the student’s journey, not just a stage
✓ Questions are anticipated, and the right agent delivers the right answer—every time
Everything you know about a student—captured, connected, and understood.
All your outreach and engagement capabilities—at the ready, built-in and integrated.
Digital teammates with purpose—goal oriented, and trained to plan, execute, and learn alongside your team.
Power student journeys and deliver personalized experiences at scale — all while reducing team workload — with the only next-generation AI student engagement platform.
Not just software. Task-specific, AI-trained digital team members, designed to enhance the student experience and reduce the burden on your staff.
Dig less. Discover more. Generative AI search, designed to revolutionize how you and your students find knowledge on your website.
Leverages the power of AI to extract insights from your data. Frame questions using plain language, similar to how you would ask a question of a colleague.
A personalized, 24/7 student success application, powered by AI and tailored to streamline every part of the academic journey.