The student success model is
breaking under pressure.
With leaner teams and rising student expectations, the old support model isn’t holding up. When students don’t feel supported, they disengage, drop out, and leave your institution with fewer resources to meet their next challenge.
33% of students don’t make it past their first year.
Reactive approaches fail to catch at-risk students early.
Staff burnout is at an all-time high, and it’s affecting everyone.
6 reasons you need an AI-first CRM
built for supporting students.
AI-first CRMs are designed to bridge the gap between what students need and what institutions can deliver. The right CRM can empower your team to provide proactive, personalized support that keeps students engaged and enrolled.
Support every student 24/7
From academic questions to financial aid, ensure students always get answers, whether it’s 2 PM or 2 AM.
Make every student feel seen
Deliver personalized communication that meets students where they are, with tailored emails, texts, and reminders.
Catch issues before they snowball
Proactively identify at-risk students and connect them with the support they need—before it’s too late.
Free your team to focus on students
Enable staff to focus on meaningful connections by automating busywork like follow-ups and reminders.
Understand the student journey in real time
Get a complete view of every interaction with each student, so you always know where they stand.
Deliver the experience students deserve
Make support accessible, immediate, and personalized, no matter the size of your team.
Disconnected tools vs.
AI-first CRM Built For Higher Ed
Student Support
Disconnected Tools
Support is fragmented and inconsistent, leaving students feeling neglected.
Higher ed CRM
Support is personalized, timely, and available 24/7, building trust.
Communication
Disconnected Tools
Relies on batch-and-blast emails with low engagement rates.
Higher ed CRM
Sends tailored messages that meet students where they are.
Support Timeliness
Disconnected Tools
Reacts only after students have disengaged or dropped out.
Higher ed CRM
Anticipates issues early, helping at-risk students before they leave.
Data Management
Disconnected Tools
Data is scattered across platforms, creating confusion.
Higher ed CRM
Centralized data provides for a comprehensive view of each student.
Team Efficiency
Disconnected Tools
Staff is bogged down by repetitive administrative tasks.
Higher ed CRM
Automated manual work allows staff to focus on students.
Insights & Analysis
Disconnected Tools
Minimal visibility into student behavior and trends.
Higher ed CRM
Real-time analytics drive smarter, proactive decision-making.
An AI-first CRM Built For Student Success
There’s a retention crisis higher ed can’t afford to ignore. When students feel seen, supported, and valued, they stay enrolled. That’s where Element451 comes in. Our AI-first CRM rescues retention numbers.
Support every student without adding extra staff
AI assistants handle repetitive tasks, answer questions, and guide students through their journey—so your team can focus on making meaningful connections.
Anticipate and address challenges before they happen
With real-time insights, you can identify at-risk students early and take action to keep them on the path to graduation.
Give students help,
not hurdles
Eliminate long wait times, confusing processes, and impersonal communication. Element451 makes it easy for students to get the support they need, when they need it.
The AI-first CRM built for higher ed - powering over 50 million student journeys.
Hundreds of institutions like yours have made the switch. Get a no-commitment demo to learn more.
