Element451 includes a comprehensive conversations portal, uniting your school’s inbound and outbound SMS, Email, Live Chat and WhatsApp activity in an intuitive interface. Bring your team together in a single platform, and use <a target="_self" rel="noopener" href="https://element451.com/product/conversations">Bolt AI Assistants</a> to help more students, faster than ever. Included in... <a href="/element-bolt">Element Bolt</a> • <a href="/element-ignite">Element Ignite</a> • <a href="/element-engage">Element Engage</a>

Conversations

Element451 unites all inbound and outbound conversations across Live Chat, Email, SMS and WhatsApp in an intuitive shared inbox. You can set up general and counselor-specific emails and phone numbers directly through Element451, and install our website live chat widget in minutes.

Bolt AI Assistants are seamlessly integrated into Element451’s Conversations feature, enabling it to handle student inquiries 24/7 across every channel and in every language. And when a counselor needs to step in, our AI Copywriting Assistant will help them come up with the perfect response.

Today’s students expect modern brands to be aware of their past orders, personal style, and preferences.

Deliver a personalized experience to students engaging with your institution by having their full profile pop up right next to their SMS conversation for recruiters to reference. Students will feel like every counselor knows them by name – because they will.

Conversations

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Element451 is the only AI-first CRM and Student Engagement platform for higher education. Our friendly experts are here to help you explore how Element451 can improve outcomes for your school.