Conversations
Element451 includes a comprehensive conversations portal, uniting your school’s inbound and outbound SMS, Email, Live Chat and WhatsApp activity in an intuitive interface. Bring your team together in a single platform, and use Bolt AI Assistants to help more students, faster than ever.
Included in...
Element Bolt • Element Ignite • Element Engage
Every Channel.
One Platform.
Element451 unites all inbound and outbound conversations across Live Chat, Email, SMS and WhatsApp in an intuitive shared inbox. You can set up general and counselor-specific emails and phone numbers directly through Element451, and install our website live chat widget in minutes.
Powered by AI
Inside and Out
Bolt AI Assistants are seamlessly integrated into Element451’s Conversations feature, enabling it to handle student inquiries 24/7 across every channel and in every language. And when a counselor needs to step in, our AI Copywriting Assistant will help them come up with the perfect response.
Greet Students
By Name
Deliver a personalized experience to students engaging with your institution by having their full profile pop up right next to their SMS conversation for recruiters to reference. Students will feel like every counselor knows them by name – because they will.
Custom Conversation
Views
Personalized inbox filters let you organize conversations your way. Think of them as your custom shortcuts, but smarter. Whether it's “Open,” “Assigned to Me,” or something as specific as “Urgent Financial Aid Requests,” the possibilities are endless.
Talk With Us
Element451 is the only AI-first CRM and Student Engagement platform for higher education. Our friendly experts are here to help you explore how Element451 can improve outcomes for your school.
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