What would your team do with 127 extra workdays this year? At Engage 2025 in June we showed it’s no longer hypothetical.

At the event, we demonstrated how Element451 has leaped from trusted CRM to a full AI workforce. Schools now have a roster of specialized Bolt Agents to do much of the work people typically do in a CRM.

Bolt Agents handle routine tasks and end-to-end jobs, freeing up staff for more meaningful activities. At one school, Bolt Agents have saved over 183,000 staff minutes. 

Now every campus can put these Bolt Agents to work.

Here’s a quick tour of everything announced at Engage 2025—and what it gives your school the power to do.

AI Workforce Teams: The Next Era of Higher Ed Productivity

The headline at Engage was Bolt AI Workforce Teams—specialized AI agents designed to give your team their time back. These agents are experts at doing what technology does best: automating repetitive activities, while your human teams focus on what they do best: building relationships and driving strategy.

Available Now

• Marketing Team: Automate content, campaigns, and personalization at scale.
• Engagement Team: Handle chat, email, text, voice, and web inquiries with real-time, context-aware AI.
• Admissions Team: Power fraud detection, application reading (every read becomes a second read), and personalized outreach.
• Success Team: Proactively support students with nudges around advising, career prep, and graduation readiness.

Coming Soon

• Career Team: Always-on career coaching, resume help, job search, and interview prep. Tailored support for adult learners and non-degree programs.
• Advancement Team: Intelligent automation for alumni engagement and events.

Bolt Jobs: Manage Your Agents with Ease

Bolt Jobs introduces a smart way to orchestrate how your new Bolt Agent teams work. Simply give an agent a goal via a Bolt Job—like getting a prospect to start their application or helping a struggling student book a tutoring session—and the agent handles the rest. 

It can automatically (or with your approval) send emails, make phone calls, schedule appointments, trigger follow-ups and more. Bolt Jobs helps your marketing, admissions, and student success teams work faster and more efficiently, with Bolt AI taking care of the busywork.

Engagement Reimagined

We’re breaking boundaries with new ways to engage students—wherever they are.

Available Now

• Real-Time Voice: AI-driven, human-like voice calls that handle inquiries instantly via phone or webchat. 
• WhatsApp Business: Reach international students where they are, anywhere in the world.
• Calendar Sync: Native integration with Outlook and Google for seamless scheduling in Appointments.

Coming Soon

• Call Center Replacement: AI-powered inbound and outbound calling with smart call routing between agents and staff.
• Conversational Insights: Analyze chat, email, text, and call conversations to surface trends, sentiment, and opportunities for improvement.

Admissions Upgrades

• Application Reader Agent: Every read is a second read. Bolt AI helps evaluate applications faster, more accurately, and more consistently.
• Fraud Detection Agent: Bolt AI that flags suspicious patterns to safeguard your admissions process.
• Transcript Evaluation Agent (coming 2026): Automate transcript reviews for credit evaluation and academic history assessments.

Success + Course Data Integrations

• Success Coach Agents are now even more powerful with LMS integrations.
• Live integrations with Canvas, Blackboard and Brightspace available now. With OpenLMS coming soon. 
• Course data Integration with Ellucian Banner and Colleague coming soon via Ethos. 
• Academic Planning Agent (coming 2026) will help students stay on track toward graduation with AI-powered degree planning.

Sneak Peeks at What’s Next

• CourseHub (2026): A self-service, AI-powered portal for continuing-ed students to find and register for courses.
• Bolt Agent Plugins (coming soon): Connect Bolt Agents to your SIS or other systems to answer questions like “Do I have an account hold?” or “What’s my account balance?”
• Memory for Agents (coming soon): Agents will remember past conversations, delivering even more personalized and seamless experiences.

The Takeaway

This isn’t just a CRM evolution—it’s the dawn of the AI workforce for higher education revolution. Your staff and Bolt Agents work side by side, transforming how work gets done from marketing to advancement.

Missed Engage 2025? 

Book a 20-minute AI workforce walkthrough.

And get ready—because the future of higher ed isn’t coming. It’s here.