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Rethinking Admissions: How AI Is Rewriting the Rules Without Replacing the People

by Ardis Kadiu · Apr 03, 2025

This image features a digital silhouette of a human head wearing a graduation cap, symbolizing education.

It’s time we stop asking if AI belongs in college admissions — and start focusing on how it can help solve one of higher ed’s biggest (and most human) problems: application overload.

At Element451, I’ve always believed the future of admissions isn’t about man versus machine. It’s about man plus machine. That belief was front and center in a recent episode of Generation AI, where JC Bonilla and I unpacked the real potential of AI — not as a gimmick or buzzword, but as a meaningful tool for bringing back fairness, efficiency, and humanity to admissions.

But I wanted to go beyond the episode. In this piece, I’ll share more on what AI-powered admissions actually looks like, why it matters right now, and how it can help teams like yours make better decisions — faster and more consistently — without ever losing the human touch.

The Admissions Process Is Broken—And It’s Breaking People

Let’s be real: the system isn’t just strained. It’s overwhelmed.

Schools like NYU are receiving over 120,000 applications a year. Harvard? Over 60,000 applicants for 2,000 spots. At public institutions, a single staff member might be responsible for 600–650 applications. And it’s not just the numbers — it’s the time. It can take 15 to 30 minutes to review one application, and that doesn’t even factor in second reads, committee reviews, or additional documentation.

Now multiply that by hundreds — or thousands.

Behind those numbers are real people. Counselors and admissions staff are tired. Students are waiting weeks or months for decisions. Families are left in limbo. And institutions are missing out on great students because the process just can’t keep up. That’s not sustainable. And it’s not the future I want for higher ed.

AI Isn’t Here to Replace Counselors—It’s Here to Restore Them

Let me be clear: AI is not about handing over admissions decisions to a robot. It’s about supporting the people who do this work with better tools.

Admissions is, at its core, a rubric-based process. Whether you're running holistic reviews or rolling admissions, you’re working from defined criteria: GPA, test scores, essays, extracurriculars, recommendations — you name it. The problem isn’t the criteria. The problem is applying that criteria consistently and at scale, without burning out your team or compromising on fairness. This is where AI thrives.

When applied responsibly, AI can:

  • Process documents like transcripts and rec letters at lightning speed using OCR (optical character recognition) and NLP (natural language processing).
  • Evaluate qualitative content, including essays, for tone, themes, and alignment with institutional values.
  • Standardize first reads across every applicant, eliminating human inconsistency and bias.
  • Deliver instant recommendations, so counselors aren’t starting from scratch — they’re starting with insight.

This doesn’t replace counselors. It gives them time back — so they can do what they do best: guide students, make thoughtful decisions, and bring in classes they’re proud of.

From Manual Mayhem to Intelligent Workflow

Picture this: A student applies. Within minutes, our system scans every document, extracts relevant data, applies your school’s unique rubric, and generates a first-read summary — with scoring and rationale included. A human reviewer logs in, sees the AI’s suggestion, adds their perspective, and makes the final decision. Meanwhile, the system queues personalized follow-ups, flags edge cases for deeper review, and updates the CRM.

That’s not a demo. That’s what we’re doing right now with our AI Reader at Element451.

It’s a decision-support tool that meets teams where they are. We designed it not to replace people — but to help people scale care. To take on the administrative load so your team can focus on strategy, connection, and yield.

Speed Is a Strategy — Especially for Open Access Schools

We talk a lot about AI helping schools with massive volumes of applications — but let’s not forget the schools where speed is the make-or-break factor.

At community colleges and less selective institutions, students need answers quickly. They’re balancing work, school, and life — and every day they wait for a decision is a day they might opt out entirely.

AI can take that decision window from 45 days to under 24 hours. That’s a student experience win. That’s an enrollment win.

When you can instantly verify documents, apply a rubric in real-time, and automate personalized follow-ups, your institution becomes the first to admit, the first to offer aid, and the first to engage. That’s not just efficiency. That’s strategy.

Fairer, Faster, More Student-Centered

Let’s face it — humans are biased. We’re inconsistent. We get tired. We skim things when we’re busy. We make different decisions at 9 a.m. than we do at 4:45 p.m. AI doesn’t.

It applies the same criteria, in the same way, every time. It can’t be swayed by how polished an essay sounds or how charismatic a student is in an interview. It simply matches inputs to standards. When those standards are well-designed and inclusive, AI becomes a tool for equity.

Used well, AI levels the playing field — especially for students who don’t have insider knowledge, application coaches, or legacy status.

That’s what gets me excited.

AI Isn’t the End of Human Admissions — It’s the Start of Human-Centered Admissions

Here’s the line I keep coming back to: Your first read is your second read.

That’s what AI-powered admissions makes possible. Counselors aren’t stuck in admin mode — they’re engaging from a place of insight and intentionality. Teams aren’t buried in the backlog — they’re focusing on students. And institutions aren’t guessing—they’re making data-backed, equitable decisions at scale.

At Element451, we’re building this future. Over the next few weeks, we’ll be sharing more through webinars, product deep dives, and conversations with enrollment leaders who are already leaning into this work.

If you're ready to rethink how your team handles applications — from first glance to final decision — let’s talk. The future of admissions isn’t about choosing between people and AI.

It’s about building the right partnership between the two.


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