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The Role of AI in Shaping Inclusive Education

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by Rita Winthrop · Updated Sep 13, 2024

In recent years, the use of Artificial Intelligence (AI) in college admissions has been a topic of heated debate. While some argue that it holds the potential to revolutionize the application process, others express concerns about the potential for bias in algorithmic decision-making.

We believe that AI holds the key to not just addressing the challenges faced by higher education but also unlocking new possibilities to empower institutions like yours.

Let's take a closer look at the key takeaways from each viewpoint to truly understand how AI is already making an impact on the admissions process.

The AI Revolution in Admissions

A recent article, “Admissions Offices Deploy AI” from Inside Higher Ed, dives into the growing trend of admissions offices turning to AI for application reviews. This innovative approach aims to increase efficiency in processing applications, allowing institutions to allocate more time and resources to meaningful human interactions with applicants.

The article states, “Fifty percent of higher education admissions offices are currently using AI in their review process, according to a new survey from Intelligent, an online education magazine aimed at prospective college applicants. Another 7 percent said they would begin using it by the end of the calendar year, and 80 percent said they plan to incorporate it sometime in 2024.”

It highlights the potential benefits of AI, including faster processing times and reduced administrative burdens, but also addresses the concerns surrounding fairness and bias in decision-making.

The Intelligent survey found that 66% of respondents worried about the ethical side of using AI in admissions. In today's competitive landscape, students want to be seen as unique individuals, not just numbers. 

Many people worry that using AI in admissions might turn the process into a game, where students focus on fitting certain criteria rather than being themselves. This could put those without access to special resources at a disadvantage. 

Another concern is that AI might favor applicants who know how to use specific keywords or strategies, making all applications look the same. This could lead to a less diverse and inclusive student body, which goes against the goal of fairness in education.

So, the big question is: will using AI in application reviews help them stand out?

Fostering Fairness to Eliminate Bias

Ensuring AI systems remain unbiased is a shared responsibility. There is a need for a joint effort between institutions implementing the technology and the vendors supplying AI solutions. This collaborative partnership is seen as pivotal in establishing a transparent and equitable admissions process.

In our blog post, Unbiasing AI in Admissions, we’ve outlined concrete steps that institutions and vendors can take to mitigate bias in AI-driven admissions processes. These steps include robust data collection and analysis, transparency in algorithm design, and ongoing monitoring and evaluation of AI systems. 

By adopting these practices, schools can work towards a more equitable and fair admissions process that upholds the values of diversity and inclusivity.

The Role of Element451's AI in Admissions

Schools are often finding themselves grappling with the dual challenges of being underfunded and overworked. This strain can lead to inefficiencies and delays in crucial processes, impacting both staff and students alike. However, the integration of AI solutions like Boltbot offers a transformative solution.

Element451's AI platform has already been making waves in the admissions landscape. The all-in-one AI-powered CRM streamlines application processing, offering a sophisticated tool to assist admissions teams in their decision-making process. 

By automating routine tasks, schools can refocus their efforts on meaningful interactions with applicants. This not only enhances the applicant experience but also ensures that human judgment remains at the heart of the admissions process.

Balancing Efficiency with Equity

The integration of AI in college admissions is a dynamic process that demands thoughtful consideration and collaboration. The responsible implementation of AI requires a shared commitment to removing biases and promoting fairness. 

Our innovative AI platform serves as a prime example of how technology can be harnessed to enhance efficiency without compromising the integrity of the admissions process. As we continue to navigate this ever-evolving landscape, it’s crucial to keep the principles of inclusivity and equity at the forefront of our efforts, ensuring that education remains accessible to all.

Learn more or read the full article here. 


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