Live Chat with Agents
Real-time text messaging with staff and agents. Students can attach files, see typing indicators, and receive instant notifications when agents respond.
Messenger
Connect with Students, Instantly
Embeddable on any website with a single script tag, the Element451 messenger delivers real-time support powered by AI agents and your staff, ensuring students get answers when they need them most.
Included in...
Element Engagement
The Front Door to Your Institution
Providing 1:1 support for thousands of students used to be out of reach for most institutions. With Element451 Messenger, agents handle the initial outreach, saving staff precious time to focus on the conversations that matter most. Finally, personal connections at scale are available to anyone.
What does Element451 Messenger Do?
Connect Students with Answers, Instantly
Follow-Ups
When a student wants to talk to a staff member but none is online, they can leave their email for quick follow-up.
Seamless handoffs
If a student does not want to talk to a Bolt AI Agent, no problem – they simply ask to be handed off, and the conversation is assigned to an available staff member.
Voice Mode that Delivers
Advanced Voice Mode brings Bolt Agents to life with real-time voice conversations across both live chat and phone. Agents can speak with students using natural language, respond in real time, and follow goals that guide the interaction.
How Does Element451 Messenger Work?
Everything You Need to Connect with Students
Customizable Branding
Availability Management
Segmentation Rules
Analytics Integration
JavaScript SDK
Mobile Optimized
Ready to Connect with Students Instantly?
Request a demo to see how Element451 Messenger can help your institution provide personal connections at scale.
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Talk With Us
Element451 is the only AI Workforce Platform for higher education. Our friendly experts are here to help you explore how Element451 can improve outcomes for your school.
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