Live Chat with Agents
Real-time text messaging with staff and agents. Students can attach files, see typing indicators, and receive instant notifications when agents respond.


Providing 1:1 support for thousands of students used to be out of reach for most institutions. With Element451 Messenger, agents handle the initial outreach, saving staff precious time to focus on the conversations that matter most. Finally, personal connections at scale are available to anyone.
Real-time text messaging with staff and agents. Students can attach files, see typing indicators, and receive instant notifications when agents respond.
When a student wants to talk to a staff member but none is online, they can leave their email for quick follow-up.
If a student does not want to talk to a Bolt AI Agent, no problem – they simply ask to be handed off, and the conversation is assigned to an available staff member.

Advanced Voice Mode brings Bolt Agents to life with real-time voice conversations across both live chat and phone. Agents can speak with students using natural language, respond in real time, and follow goals that guide the interaction.


Request a demo to see how Element451 Messenger can help your institution provide personal connections at scale.
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