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5 Ways to Save Struggling Students

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by Rita Winthrop · Updated Sep 13, 2024

Higher education institutions have long relied on early alerts to identify struggling students and offer support. However, it's become evident that a proactive approach is needed. 

We’ll explore the role of automation in empowering the student journey, focusing on how it can proactively identify and assist struggling students for early success.

A Paradigm Shift: From Early Alerts to Early Achievements

Traditionally, higher education institutions depended on early alerts to detect students in distress, either academically or emotionally. But taking a different approach can yield different results – one that emphasizes early achievements. 

By offering timely guidance through preferred communication channels, students can feel empowered to thrive in their choices regardless of where they are in the student journey. 

Embracing a Proactive Approach

Reactive responses often lead to a cycle of playing catch-up, where students struggle to overcome obstacles that could have been prevented with timely intervention. While it's essential to be responsive to students' needs, a reactive approach can sometimes result in missed opportunities for growth and learning. It's like trying to fix a leaky roof during a rainstorm rather than maintaining it proactively to prevent leaks in the first place.

To shift towards a proactive approach, educational institutions must prioritize early identification and support systems. This means establishing mechanisms to identify students who may be at risk of falling behind or facing challenges before those issues become overwhelming. 

Early intervention allows us to address concerns promptly, offering targeted assistance and resources tailored to each student's unique needs.

Meet Your Students Where They Are

Automation not only identifies struggling students but also engages and supports them. With innovative tools like BoltBot, an empathetic and knowledgeable virtual chatbot, students can access real-time guidance and information, ensuring they make informed decisions.

What sets BoltBot apart is its ability to engage and support students proactively. This virtual 24/7 chatbot is more than just a tool; it is a friendly and understanding companion that students can turn to whenever they need guidance or information. With its empathetic and approachable demeanor, BoltBot creates a comfortable space for students to voice their concerns and seek help without fear of judgment or embarrassment.

Empowering Your Team with Automation

Time is a precious resource. Administrators are often juggling multiple responsibilities, from managing student records and coordinating events to handling financial matters and communicating with various stakeholders. 

Queues, in the context of automation, are dynamic to-do lists that intelligently prioritize and manage tasks. They streamline repetitive and time-consuming administrative processes, freeing up administrators to focus on more strategic and proactive support for their institution and its students.

In this challenging landscape, automation's game-changing capabilities, especially through the use of queues, have become a vital tool for optimizing efficiency and productivity.

Workflows: Automating for Efficiency

Automation isn't just about streamlining tasks; it's about working more intelligently. Through workflows, institutions can ensure tasks are efficiently assigned, preventing any student from falling through the cracks and optimizing support systems.

Workflows in Element451 are designed to be intuitive and flexible, allowing institutions to tailor them to their unique needs and processes. They provide a structured framework for managing a wide range of tasks, from student admissions and communications to financial aid processing and academic advising. 

Each workflow can be customized to accommodate specific requirements and responsibilities, ensuring that no crucial step is overlooked.

Tracking Performance with Ease

Element451's robust data tracking capabilities give institutions a holistic view of each student's academic journey and engagement. From initial inquiry to enrollment and beyond, every interaction is captured and analyzed, providing administrators with a comprehensive understanding of student behaviors and preferences. 

Armed with this wealth of data, institutions can identify patterns and trends that influence student success, enabling them to tailor support and interventions to meet individual needs.

All of Your Student Marketing — Under One Roof

Automation's true potential lies in its ability to revolutionize student success. The transformative potential of automation extends beyond academics, as it can also facilitate holistic student development. 

By automating communication and coordination between various support services, such as academic advising, counseling, and career services, institutions can create a comprehensive support network for students. 

This seamless integration fosters a sense of belonging and well-being, leading to a more positive and fulfilling student experience.

Embrace the Power of Student Success

Ultimately, a proactive approach in education is about fostering a community of caring and engaged individuals. It requires collaboration between faculty, staff, students, and other stakeholders to create an environment that prioritizes early support, personal growth, and well-being. 

By shifting our focus from reacting to challenges to proactively addressing them, we can unlock the full potential of our students and enable them to thrive academically, emotionally, and socially. Embracing this proactive mindset is not just a single step; it is a journey that paves the way for a brighter future in education.

To learn more about how students can best be supported, connect with us.


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