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Element451’s Bolt AI Assistants Recognized as a Leader in Higher-Ed Chatbot Innovation

by Josh Schwartz, Ed.D. · Updated Dec 03, 2024

Colleges and universities are diving into AI to simplify their workflows and connect better with students—and Element451’s Bolt AI Assistants are stealing the spotlight! Recently featured in the Tambellini Group’s Exploring the AI Chatbots StarChart report, Bolt AI Assistants earned praise as one of the most user-friendly and innovative chatbot solutions designed just for higher ed. From automating admin tasks to boosting student engagement, our AI assistants deliver seamless support without relying on IT.

Made for Higher Ed,
Not the Masses

Our Bolt AI Assistants aren’t your average chatbots—they’re purpose-built to tackle the unique challenges of colleges and universities. Whether you’re using Element451’s CRM, Slate, or Salesforce, Bolt AI Assistants works seamlessly as a standalone tool or as part of your system, giving you flexibility most other solutions can’t touch.

“We designed Bolt to do more than automate tasks,” said JC Bonilla, COO and Head of AI Innovation at Element451. “It’s about improving accessibility, efficiency, and engagement for every institution—and Tambellini Group’s recognition proves we’re on the right track.”

Proven Impact:
Client Success Stories

One standout example of Bolt AI Assistants’ impact comes from Southeast Missouri State University, which has realized remarkable efficiencies:

  • 246,987 human minutes saved—the equivalent of 514 eight-hour workdays, since July 2023.
  • Staff freed to focus on higher-value tasks while students receive personalized, timely support.

“The Element451 AI technology is very easy for students to use, easy to navigate — and they can do it all on their phones. That really increases accessibility,” said Lenell Hahn, Director of Admissions at Southeast Missouri State University.

By integrating AI-powered solutions, the university has not only saved time but also enhanced accessibility, delivering a seamless experience for students and staff alike.

Why Institutions Choose
Bolt AI Assistants

  • No IT Required: Easy implementation makes our AI Assistants ideal for administrators.
  • Integrated Advantage: Offers the flexibility to use AI assistants as part of our comprehensive higher ed CRM, Engage, or as a standalone solution through the Element Bolt package. Whether integrated into the full CRM or utilized independently, our AI Assistants delivers powerful chatbot functionality tailored to your needs.
  • Scalable Support: Provides 24/7 assistance, ensuring students and staff are always connected.
  • Skills: Assistants are more than chatbots, they can take action on behalf of the user.
  • Omnichannel: The same assistant suite is available on SMS, Email, WhatsApp, StudentHub mobile app, and soon, Phone.
  • Customizable: Schools can build a bespoke team of assistants to meet their unique needs

Proven Impact:

The adoption of Element451's AI-powered CRM at FTCC provided a substantial rise in enrollment, with a 6% increase in the fall 2022, a 12% increase in the spring of 2023 and a 10% increase in spring 2024!

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A Smarter Solution for Higher Ed

When it comes to AI that’s easy to use, innovative, and accessible, Element451’s Bolt AI Assistants stand out from the crowd. Backed by Tambellini’s recognition and real-world success stories, Bolt AI Assistants continue to set the gold standard for higher-ed chatbot solutions.


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Talk With Us

Element451 is the only AI-first CRM and Student Engagement platform for higher education. Our friendly experts are here to help you explore how Element451 can improve outcomes for your school.

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