Villa Maria College Easily Upgrades to a Student Engagement CRM

Hear from Becky Strathearn, Director of Admissions at Villa Maria College as she shares how Element451 has "completely changed everything" for a campus that was working exclusively on spreadsheets and documents. She also explains how there are no dumb questions with the Element451 customer success team!

Villa Maria’s Most Loved Features

• No-code easy-to-learn interface
• Conversations module
• Automated texting
• All-in-one CRM across campus
• Element451 Customer Success team

How has Element451 changed how you engage with your students?

It has completely changed everything because when I started at the college we were using Excel so it was very, very difficult to track, to know what was going on, and now we have a database where we can see if they've opened up emails, we can see the whole text conversation, so we can see where they are in the funnel stage. It is just amazing that all of us can work together and jump in and help each other all in one platform.

What has your experience been like working with the Element451 team?

It is awesome! I am really bad at technology and they help me all the time. I am completely shocked because usually, you feel like you're like you're asking a dumb question and nobody has ever made me feel badly about any of my questions even though I might have asked the same one multiple times!

What challenges were you trying to solve prior to using the Element451 platform?

The specific problem that we had was definitely low enrollment. We just all knew we had to get our enrollment up! We needed a CRM that could do that for us because we wanted to keep our jobs and keep the college open so we definitely needed Element.

To see it all for yourself, book a demo today!