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Heroes of Higher Ed

Every breakthrough in higher ed starts with a person bold enough to try something new. Our Higher-Ed Heroes celebrates the enrollment, admissions, and student success leaders who are reimagining how institutions serve students.

Apps Up, Vendor Count Down at SEMO

Southeast Missouri State University needed a more innovative, tech-savvy solution to address fragmented communications and time-intensive application processing. Hero Claire Skelton, Assistant Director of Content Marketing, is partnering with Bolt Agents to lead impressive progress.

13% Increase in Applications

2-Day Application Processing

33-35% Email Open Rates

65,000 human minutes saved in three months

12% higher yield rates for early student direct admissions

5 Vendor Tools Eliminated

Double-Digit Enrollment for Johnston Community College

Carrie Pitts-Densmore, Vice President of Enrollment and Marketing, deployed multiple Bolt Agents to drive increased enrollment and improved student engagement.

12% Increase in Enrollment

30,000 Human Minutes Saved

12% Click Rate for Personalized Text Messages

2,240,444 Agent-powered Engagement Activities Tracked

~7,600 minutes saved in staff phone time.

Student-Centric Leadership Powered by AI

Luis Caloca, Dean of Student Access at the College of Western Idaho fully embraced Bolt Agents to transform its student experience and operational efficiency, earning the 2024 Student-Centric Institution award.

20% increase in yield rates from applicant to admitted

Drove 1,000 applications in under one month

Average event attendance grew from 88 to 250

The Real-World Impact of AI at
Durham Tech

Jessica Vaughn, Director of Enrollment Management & CRM Strategy at Durham Technical Community College taps into Bolt Agents to overhaul their admissions process and create a truly student-centered experience.

Reduced admissions decision time from days/weeks to minutes

Saved 750+ hours in student service responses

Open house registrations jumped from an average of 70 to 500

AI optimized a traditional paper-based application process

Record Enrollment at Forsyth Tech

Devin Purgason, Executive Director of Marketing and Student Care, has been instrumental in developing a "culture of engagement" at Forsyth Technical Community College in North Carolina.

10-Year Enrollment High

183,060 Human Minutes Saved

31% Conversion Rate from Prospect to Applicant

79% of Student Inquiries
Handled by AI

24% Reduction in Incoming Calls

Picture of Devin Purgason with a quote about creating seamless experiences for students

More Apps at Lower Costs for Texas State Technical College

Amid a 25-person staff reduction, Michael Bettersworth, Chief Marketing Officer, introduced Bolt Agents to his teams and achieved more with less—delivering impressive results.

14% Increase in Spring Enrollment

Application Conversion Rate Increase: 25% to 90%

154% Increase in Applications

90% Application Completion Rate

Cost per Application Drop from $424 to $125