Alerts
Configurable types, priorities, and templates with role-aware triage.

Advisor caseloads keep climbing. At many institutions, one advisor now covers hundreds of students, too many to catch every signal before a student disengages.
Case Management closes that gap. Faculty flag concerns fast. Staff own resolution in one place. Bolt agents handle the routine outreach automatically.




Alerts: A one-time flag that something happened, such as a missed class, a grade drop, or a faculty concern.
Cases: The tasks, conversations, appointments, and documents for resolving a student's issue all live in one place.
Automation: Rules trigger an alert or case creation, automatically assigning reviewers and setting priorities.
Configurable Types & Priorities: Custom alert and case types, priorities, and templates, configured to match how your institution already works.

Faculty Portal: A user-friendly interface where faculty submit an alert in 30 seconds.
Staff Ownership: Staff triage alerts, decide what escalates to a case, and own the resolution.
Bolt Agents: Agents draft outreach, schedule check-ins, and follow up inside the case. Judgment calls route to staff.




Case Summary: What's happening right now, in one to three sentences.
Student Context: Only the signals that matter: engagement history, academic standing
Next Steps: One to four prioritized actions staff can complete right from the case.
Bolt reads every alert, note, and score the moment a case opens, and refreshes automatically as the case changes. It's never stale.

Role-Based Access: Academic advisors see academic cases, financial aid sees financial cases.
Private Cases: The most sensitive situations can be marked private, visible only to the creator and a designated admin.
Faculty Visibility: Faculty see only their own alerts and status, not case details.


Configurable types, priorities, and templates with role-aware triage.
A single, structured record for every open student issue, with full activity history.
A user-friendly interface for faculty to flag concerns in under a minute.
Auto-assign reviewers and trigger case creation the moment an alert comes in.
Native sync with Canvas, Brightspace, and Blackboard surfaces grade risk automatically.
Connects to Banner, Colleague, PeopleSoft, and other major platforms for real-time enrollment context.
Automated outreach sequences run inside the case with full student context.
Granular, role-based visibility down to the case type.
A rolled-up summary of case activity delivered to staff each day



