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🎧 Improving The Student Experience with Founder + CEO Ardis Kadiu

by Sirley Carballo · Updated Sep 13, 2024

We were honored to host Joe Sallustio from The EdUp Experience as he interviewed various guest at this year’s Engage Summit. One of the guests was our very own Founder and CEO, Ardis Kadiu who got to share insights and perspectives on solving problems in the education industry.

This engaging conversation reveals how Kadiu and his team are revolutionizing higher education, focusing on problem-solving rather than being enamored with technology alone. Throughout the interview, Kadiu provides valuable insights on the shifting landscape of education, the power of AI, and the crucial role of collaboration. 

Join us as we unravel the key takeaways from this dynamic discussion.

​​Innovating with Purpose

Kadiu passionately espouses the philosophy of falling in love with the problem rather than becoming overly attached to a particular technology or product. By focusing on solving the persistent challenges faced by higher education institutions, Element451 is at the forefront of innovation.

Kadiu explains that our evolving product remains rooted in addressing issues such as improving the student experience, enhancing resource allocation, and providing institutions a positive return on investment.

Winning Institutions and the Student Experience

To Kadiu, the mark of a winning institution lies in its understanding of the student experience. 

Successful institutions offer superior value and return on investment to their students, effectively communicating the benefits of their programs. By embracing accelerated growth and shunning antiquated practices solely concerned with program offerings, these forward-thinking institutions consistently excel.

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Institutions that are winning usually have a couple of things that are going for them. They understand the user experience. They're trying to provide value to that student, an ROI to that student, and they're communicating that really, really well. They're meeting the students' expectations.
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Kadiu also advocates for education to be seen as a luxury product by prioritizing the student's entire experience. As with renowned service provider Ritz Carlton Group, it's not just about having an aesthetically pleasing website or a catchy tagline. 

Institutions need to focus on providing a top-notch experience that emphasizes speed, a comprehensive product, and a positive return on investment.

From Gatekeepers to Guides

The ultimate goal of education is to foster a personalized relationship between students and their mentors. Kadiu asserts that institutions should shift from being mere gatekeepers of knowledge to becoming guides, assisting students in achieving desired outcomes. 

Integrating AI tools into the educational journey can facilitate this transformation, although some resistance from faculty members exists. Kadiu emphasizes that AI should be seen as a copilot or guide, augmenting the educational experience rather than limiting access to information.

Element451's CRM platform is more than just a technology company but a partner in the education ecosystem. He highlights the importance of reliable and viable technology partners to support the implementation of AI and streamline CRM needs. By strategically aligning with technology partners, Element451's focus is incorporating AI to enhance productivity, improve student experiences, and drive business growth.

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We are committed to making you successful rather than thinking about us implementing something for you, signing the contract, and now you're locked. No, we've got you.
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Focusing on Resilient Teams and Societal Transformation

Kadiu acknowledges the challenges faced by the education industry, from overworked employees to the need for continuous professional development. 

He emphasizes the importance of building resilient teams of educators who can fuel the transformative power of education in society. Kadiu points out that the issues within higher education are not isolated but connected to larger economic and societal dynamics.

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The ultimate goal of education is having a one-to-one relationship.
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Kadiu encourages education professionals to think about the future of education as a driving force for societal transformation, touching the lives of families, communities, and especially first-generation college students.

By fostering innovation, collaboration, and a focus on the student experience, the possibilities for positive change are endless.

The Paradigm Shift in Higher Education

By staying true to their mission of problem-solving, embracing AI as a guide, and fostering collaboration within the education ecosystem, Element451 and the Engage Summit are at the forefront of a paradigm shift in higher education. 

The future is bright, and with continued innovation and collaboration, education can truly become a catalyst for societal transformation.

See Element451 In Action

With its powerful and customizable platform, Element451 can provide an unparalleled level of support to institutions seeking to engage with their students in a more effective and dynamic way.

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View All the Engage Summit Sessions

To see the slides and rewatch all the Engage Summit session recordings, visit our session library.


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Element451 is the only AI-first CRM and Student Engagement platform for higher education. Our friendly experts are here to help you explore how Element451 can improve outcomes for your school.

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