Element451 Wrapped: A Look Back at 2023

As 2023 draws to a close, it's time to reflect on the remarkable strides made by Element451, alongside our amazing partner institutions, in revolutionizing the higher education landscape. 

This year has been a groundbreaking period, marked by significant achievements and the introduction of innovative solutions. 

From adding 65 new amazing institutions to the Element451 family to joining forces with Enrollify, bringing you the most up-to-date edtech trends and resources, we've had a busy year — and so have our partners!

Let's delve into the numbers that underscore our impact and celebrate the launch of our AI-powered chatbot, BoltBot, and three new comprehensive packages that are helping partner institutions create a more engaging and personalized student experience!

Milestone Achievements in Numbers

Element451 has always been at the forefront of enhancing student engagement and streamlining administrative processes for higher ed institutions. This year, our solutions have achieved unprecedented levels of efficiency and reach:

• New Contacts Added: With a whopping 8,556,994 new contacts added in just this calendar year, we have significantly expanded the outreach capabilities of our partners.
  
• Engagements Tracked: An astounding 387,720,498 engagements were tracked, showcasing our robust engagement tracking tools. For partners like Muhlenberg College of Graduate Studies, this meant a 249% increase in conversions through request for information forms.
  
• Emails Sent: Our partners sent out 177,582,067 emails, leveraging our powerful communication platforms to effectively reach the right audience with the right message at the right time.
  
• Texts Managed: A total of 3,443,308 texts were efficiently managed, ensuring timely and effective student communication so that staff could form 1-1 connections and get information out in a timely manner. Thanks to our two-way texting capabilities, the team at Jefferson Community & Technical College was able to reach busy nursing students on their own time and in their preferred formats.
  
• Event Participants Registered: We facilitated the registration of 142,458 event participants, enhancing event management and working hard toward increased attendance. It's no wonder our partners at Trinity Valley Community College experienced a staggering 940% increase in event attendance by utilizing Element451.
  
• Conversations Managed: Our tools adeptly managed 388,877 conversations, fostering better student-institution interactions.
  
• Tasks Completed: With 586,939 tasks completed, our partners experienced unparalleled productivity and efficiency.
  
• Applications Processed: Our partners processed 344,232 applications, streamlining the admissions process like never before.

The BoltBot Revolution

This year marked the successful rollout of our AI chatbot, BoltBot, a game-changer in higher education CRM. BoltBot's impact in just six months has been phenomenal!

• Time Saved: BoltBot has saved 193,844 minutes of our partners' time, equivalent to 404 eight-hour workdays. This massive time saving has allowed staff to focus on more strategic tasks.
  
  For example, our partners at Forsyth Technical Community College experienced a 24% decrease in inbound calls after the implementation of BoltBot. BoltBot efficiently resolved 79% of the 3,000+ conversations it had and saved the team 36,624 minutes.
  
• 24/7/365 Availability: Participating in 13,113 conversations, BoltBot has provided students with round-the-clock information, ensuring their queries are addressed any time of the day.

Introducing Our New Packages

2023 also saw the launch of three new Element451 packages, each designed to cater to different needs and scale up the capabilities of higher education institutions:

1. Element Bolt: A starter package focusing on student engagement featuring BoltBot and Bolt Copilot, ideal for institutions looking to harness the power of AI in communications.
2. Element Ignite: Building upon Bolt, this package offers advanced CRM functionality, marketing communication tools, and intelligent insights for a more comprehensive approach.
3. Element Engage: The ultimate solution, combining all features of Bolt and Ignite with additional capabilities in application management and seamless integrations, offering a unified student experience.

As we move into 2024, Element451 remains committed to driving innovation and empowering higher education institutions. The achievements of the past year are not just milestones but stepping stones to a future where technology and education merge to create unparalleled student experiences.

Stay tuned for more updates, and here's to a transformative new year ahead!